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We apologize for the mishandling of your baggage and understand that this will be inconvenient for you. Please be assured that we will do all possible to assist you through this experience.

Your baggage details have been entered into our worldwide computerized baggage tracing system.

You may check the status of your delayed bag and, as needed, modify the delivery and contact information.

Please ensure your name, address, flight information and bag type details are correct. In case of any changes, please notify us as quickly as possible so we can update your file accordingly. This information will help us in returning your baggage quickly.

We will advise you once your baggage has been received and arrange a convenient time for delivery.

Error
Mandatory
Check Delayed Bag Status / File Information    
To display information about your delayed bag, enter your 10-character file reference in the first box below, your last name in the second box and click the "Submit" button.
 
File Reference
(e.g. ATLXS13166)
 
Name
(e.g. Johnson)